What is the standard ratio for concentrate and dilution?

  • 2 gallons dilution to 1 gallon concentrate.

On the “combo” unit, is it possible to have one temperature setting for tea and a different one for coffee?

  • No, they use the same heating tank to dispense hot water.

Why is it important to use separate brew cones for coffee and tea?

  • To prevent cross contamination between the coffee and tea.
  • The brew cone for tea has a strainer and, if used for brewing coffee, it would cause brew cone to overflow.

What is the optimal temperature for brewing tea?
Brewing tea at a higher temperature allows for greater extraction of flavor.

  • Most black teas are brewed at approximately 204°.
  • Green tea can be brewed at a lower temperature, but should not be lower than 170°.
  • Most herbal infusions are brewed at approximately 204° and above.